Payments
Available payment options
Shipping Info
BIDHAUS provides free domestic shipping, insurance and handling on all orders (excluding furniture, housewares or art) to the lower 48 states (excluding Hawaii, Alaska and the US Territories) by the United States Postal Service (USPS), UPS or FEDEX. When a Customer's item(s) are shipped, the Customer will receive an email confirmation with tracking information. When a Customer's item(s) are delivered, the Customer will receive a delivery confirmation email. We require an adult signature to release all packages. All PayPal orders require both the billing and shipping addresses to be verified and confirmed. Special shipping and handling requests may be accommodated on a limited basis at BIDHAUS' sole discretion and the bidder may incur additional shipping charges. BIDHAUS will make every attempt to ship items within 5-10 business days of payment receipt, barring any unforeseen shipping delays caused by Covid-19. BIDHAUS will allow pickups on a case-by-case basis at its sole discretion. In the event a Customer's items are returned to our Fulfillment Center for any reason including but not limited to an incorrect delivery address or the Customer (or adult) was not present to receive and sign for the package, then BIDHAUS reserves the right to charge the Customer for the new shipping cost.
International Shipping
BIDHAUS will ship items internationally at the Customer's expense. When a Customer’s item(s) are shipped, the Customer will receive an email confirmation with tracking information. When a Customer’s item(s) are delivered, the Customer will receive a delivery confirmation email. Please be advised that insurance coverage may be limited or unavailable for some foreign countries. To the extent foreign bidders are aware of alternative shipping arrangements which may be desired to increase insurance coverage, please notify BIDHAUS of such options. BIDHAUS shall not be liable for any shortfall of insurance on foreign shipments. WINNING BIDDERS ARE RESPONSIBLE FOR ALL INTERNATIONAL CUSTOMS, DUTIES AND/OR TAXES. BIDHAUS charges sales tax on international shipments which will be refunded upon the Customer providing documentation evidencing their respective country’s import duties have been paid.
Shipping Address Change
If payment is made via wire transfer, BIDHAUS can ship to any requested address. For payments made via credit/debit card through Bidsquare, BIDHAUS is required to ship to the address that you provided when completing your payment. Should you wish to have item(s) shipped to an alternate address, it is easiest to switch the address on your Bidsquare profile prior to making your payment. In the event you have already paid your invoice and wish to change your shipping address, you must email BIDHAUS Customer Support (support@bidhaus.com) with proof (license or utility bill) of your alternate shipping address. Should the winning bidder not have proof of their alternate shipping address, payment via bank wire transfer is required.
Insurance
Insurance coverage is only for the damage or loss of an item while in transit. We will not be responsible for any losses if the tracking information shows the package was signed for and was delivered to the correct address. If an item is lost in transit, we reserve the right to reship a similar replacement item or provide a refund.
Read more
Terms & Conditions
Please be advised that by placing a bid, you are entering into a legally binding contract with BIDHAUS. If you are the successful winning bidder, you have a legal obligation to purchase the item(s) won from BIDHAUS. Furthermore, a bidder acknowledges that proper and careful due diligence has been conducted prior to placing any bid, and that the bidder knowingly and willfully placed a legally binding bid. Any questions prior to bidding should be emailed to BIDHAUS Customer Support (support@bidhaus.com). BIDHAUS reserves the right to withdraw or combine any lots listed in the auction at any time with no liability. Furthermore, BIDHAUS reserves the right to cancel or replace an order post auction if (a) it does not successfully pass and meet our quality control standards prior to shipping, (b) is no longer available because our products may be offered simultaneously on multiple platforms, or (c) it was sold in error by our Auctioneer. In the event this occurs, BIDHAUS may provide the winning bidder with the same, similar or upgraded item at no additional charge to the bidder; or at BIDHAUS' sole discretion, provide a refund or credit. Any Customer credit(s) will expire one (1) year from the date of issuance.
Payments for winning bids may be made with Visa, MasterCard, Discover, AMEX, PayPal, Bitcoin and bank wire transfers. If you choose to pay by credit card, please note that Bidsquare will impose an additional surcharge on the transaction amount. All items must be paid for within forty-eight (48) hours from the date of auction. BIDHAUS reserves the right to replace items with similar items should payment be received after this forty-eight (48) hour payment window. If no replacement is available, a credit will be issued for use on any other BIDHAUS purchase. BIDHAUS reserves the right to delay shipment of items until all funds have been received and cleared. Should any payments due to BIDHAUS exceed $2,000.00 or should any new bidders lack sufficient successful auction payment history, then the winning bidder may be required to wire their payment.