Aug 12, 2022
BIDHAUS provides free domestic shipping, insurance and handling on all orders (excluding furniture, housewares or art) to the lower 48 states (excluding Hawaii, Alaska and the US Territories) by the United States Postal Service (USPS), UPS or FEDEX. When a Customer's item(s) are shipped, the Customer will receive an email confirmation with tracking information. When a Customer's item(s) are delivered, the Customer will receive a delivery confirmation email. We require an adult signature to release all packages. All PayPal orders require both the billing and shipping addresses to be verified and confirmed. Special shipping and handling requests may be accommodated on a limited basis at BIDHAUS' sole discretion and the bidder may incur additional shipping charges. BIDHAUS will make every attempt to ship items within 5-10 business days of payment receipt, barring any unforeseen shipping delays caused by Covid-19. BIDHAUS will allow pickups on a case-by-case basis at its sole discretion. In the event a Customer's items are returned to our Fulfillment Center for any reason including but not limited to an incorrect delivery address or the Customer (or adult) was not present to receive and sign for the package, then BIDHAUS reserves the right to charge the Customer for the new shipping cost. International Shipping BIDHAUS will ship items internationally at the Customer's expense. When a Customer’s item(s) are shipped, the Customer will receive an email confirmation with tracking information. When a Customer’s item(s) are delivered, the Customer will receive a delivery confirmation email. Please be advised that insurance coverage may be limited or unavailable for some foreign countries. To the extent foreign bidders are aware of alternative shipping arrangements which may be desired to increase insurance coverage, please notify BIDHAUS of such options. BIDHAUS shall not be liable for any shortfall of insurance on foreign shipments. WINNING BIDDERS ARE RESPONSIBLE FOR ALL INTERNATIONAL CUSTOMS, DUTIES AND/OR TAXES. BIDHAUS charges sales tax on international shipments which will be refunded upon the Customer providing documentation evidencing their respective country’s import duties have been paid. Shipping Address Change If payment is made via wire transfer, BIDHAUS can ship to any requested address. For payments made via credit/debit card through Bidsquare, BIDHAUS is required to ship to the address that you provided when completing your payment. Should you wish to have item(s) shipped to an alternate address, it is easiest to switch the address on your Bidsquare profile prior to making your payment. In the event you have already paid your invoice and wish to change your shipping address, you must email BIDHAUS Customer Support (firstname.lastname@example.org) with proof (license or utility bill) of your alternate shipping address. Should the winning bidder not have proof of their alternate shipping address, payment via bank wire transfer is required. Insurance Insurance coverage is only for the damage or loss of an item while in transit. We will not be responsible for any losses if the tracking information shows the package was signed for and was delivered to the correct address. If an item is lost in transit, we reserve the right to reship a similar replacement item or provide a refund.