As the buyer, you are responsible for pick up or delivery/shipment. As a courtesy, the auction house has made arrangements with a variety of third-party shippers to provide shipping quotes for you. All property must be paid for and removed from the National Liberty Museum within 15 business days of the auction unless special arrangements are agreed upon in writing before the sale. Once your invoice is paid, the shipping process begins. A separate credit card payment to the shipping company will be necessary. Shipping by common carrier (UPS, FedEx, DHL or USPS): We have engaged 3rd party shippers to pick up from the NLM Once we receive payment and the completed shipping form authorizing the release of your property to the shipper, we will add your lot(s) to the list for the next pick up. You will receive a shipping quote for your approval within 48 hours after the shipper has picked up your lot(s). If for any reason the quote is not acceptable to you, your property will be returned to the Museum so that you can make alternate arrangements. Shipping larger items by freight: Freight is for, bulky or odd-shaped items that exceed allowable dimensions or weight restrictions of UPS, Fed Ex, and similar carriers. The NLM can provide assistance in arranging for delivery by freight. Depending on the location, we can recommend a variety of third-party shippers. We will also work with the freight company of your choosing. Please keep in mind that delivery of these types of items can be an expensive proposition. We urge you to consider this before bidding, as it is your responsibility to pay for all deliveries. We also highly recommend insuring your items for their full value during shipping. If you choose to do without the insurance coverage, we require a signed waiver from you stating that you accept full liability for any damage that may occur in shipment. Under no circumstances will the NLM be held responsible for items entrusted to a third party shipper. It is a rare occurrence, but if your item arrives damaged, you must keep all packaging materials. Notify the NLM immediately. Take photographs of the damage to the box as well as the item. A representative from the shipping company will make an appointment to come and inspect the damage and begin the claim process. If you have any other questions about how to take possession of your property, please call Holly Smith at 215-925-2800x 126 or send her an e-mail. Pick-Up Regular hours for pick up are Monday – Friday, from 11:00 a.m to 4:00 p.m. We require 24 hours’ notice in advance of pick up.
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